Terms of Service

Article 1 (Purpose)

The purpose of these Terms of Service is to define the basic matters, including the conditions and procedures for using the TracMe service (hereinafter referred to as the "Service") provided by Wave Company Co., Ltd. (hereinafter referred to as the "Company"), as well as the rights, obligations, and responsibilities between the Company and its members.

Article 2 (Definitions)

  1. "Service" refers to all services and functions provided by the Company.

  2. "Member" refers to a person who has entered into a service use agreement with the Company and uses the services provided by the Company.

  3. "Device" refers to the equipment worn on both elbows and knees to receive the Service.

  4. "Account" refers to the member information set by the Member and approved by the Company for member identification and service use.

Article 3 (Effectiveness and Modification of Terms)

  1. The Company shall post the contents of these Terms on the initial screen of the Service so that members can easily access them.

  2. The Company may amend these Terms within the scope not violating relevant laws and regulations if necessary, and the amended Terms shall take effect upon being announced within the Service.

  3. If a Member does not agree to the amended Terms, they may stop using the Service and request to withdraw their membership. If they continue to use the Service after the effective date of the amended Terms, they shall be deemed to have agreed to the changes.

Article 4 (Service Content)

  1. The services provided by the Company are as follows:

    • Recognition and measurement of exercise movements

    • Management of individual exercise records and statistics

    • Provision of feedback on exercise performance

    • Personalized exercise routine recommendations

    • All other services provided to members through additional development by the Company or partnership agreements.

  2. The Company may change the content of the Service to improve quality, in which case the changes will be announced in advance.

  3. The Company may temporarily suspend the Service for unavoidable reasons such as regular system inspections or emergency measures, in which case it will be announced in advance. However, if there are unavoidable reasons that prevent prior notice, it may be announced afterward.

Article 5 (Membership Registration and Account)

  1. Membership registration can be applied for by filling in the required information according to the registration form within the Service and agreeing to these Terms.

  2. The Company may refuse to approve membership applications that fall under any of the following:

    • Using a name other than one’s real name or using someone else's name

    • Providing false information or failing to provide information required by the Company

    • Applying for the purpose of engaging in activities prohibited by relevant laws

    • Cases where approval is impossible due to reasons attributable to the applicant.

  3. Members must directly update their information within the Service if there are any changes.

  4. All responsibilities arising from the sharing or transfer of a Member's account lie with the Member.

Article 6 (Use of Device)

  1. The Device provided by the Company can be used after purchase by the Member, and separate terms and conditions may apply at the time of purchase.

  2. Members must use the Device correctly according to the user manual, and the Company is not responsible for any damage or accidents caused by incorrect use.

  3. Members must not arbitrarily change, modify, duplicate, or attempt to reverse engineer the hardware or software of the Device.

  4. Matters concerning the quality guarantee and after-sales service (A/S) of the Device shall follow the separate product warranty policy.

Article 7 (Service Fees)

  1. The Service provided by the Company is basically free of charge. However, specific services may be provided for a fee, in which case the charges will be announced before using the relevant service.

  2. In the case of paid services, members must pay the fee using the method designated by the Company, and matters concerning the payment method and timing shall follow the usage guide for that service.

  3. If a member fails to pay the fee for a paid service, the Company may restrict the use of that service.

Article 8 (Obligations of Members)

  1. Members must not engage in any of the following acts:

    • Stealing another person's account or personal information

    • Unauthorized modification of information posted within the Service

    • Transmitting or posting information (such as computer programs) other than that designated by the Company

    • Infringing on the intellectual property rights, such as copyrights, of the Company or a third party

    • Defaming or interfering with the business of the Company or a third party

    • Posting or transmitting obscene or violent messages, images, videos, etc.

    • Other acts that violate relevant laws and regulations.

  2. Members must comply with relevant laws, these Terms, service guides, and matters announced or notified by the Company regarding the Service.

  3. Members must report any problems that arise in connection with the use of the Service to the Company.

Article 9 (Obligations of the Company)

  1. The Company shall not engage in acts prohibited by relevant laws or these Terms and shall strive to provide the Service continuously and stably.

  2. The Company shall establish a security system for personal information protection and comply with the Privacy Policy so that members can use the Service safely.

Article 10 (Personal Information Protection)

  1. The Company strives to protect members' personal information as prescribed by relevant laws. The protection and use of personal information are governed by relevant laws and the Company's Privacy Policy.

  2. Certain features of the Service may collect the Member's location information. When collecting location information, the Company will obtain the Member's consent in accordance with relevant laws.

  3. The Company will not use the Member's personal information for purposes other than providing the Service or provide it to a third party without the Member's consent, except in the following cases:

    • When required by law

    • When necessary for the execution of a contract regarding service provision

    • When necessary for fee settlement according to service provision.

Article 11 (Intellectual Property Rights)

  1. Copyrights and other intellectual property rights for the Service belong to the Company. However, copyrights for posts created by members within the Service belong to the respective members.

  2. Members shall not use the information obtained while using the Service for commercial purposes by duplicating, transmitting, publishing, distributing, broadcasting, or other methods without the Company's prior consent, nor shall they allow third parties to use it.

Article 12 (Restrictions on Service Use)

  1. The Company may restrict the use of the Service if a member violates the obligations of these Terms or interferes with the normal operation of the Service.

  2. If the Company takes measures to restrict service use, it shall notify the member in advance, and the member may appeal to the Company.

  3. If the Company recognizes the member's appeal as justified, it shall immediately lift the restriction.

Article 13 (Termination of Contract and Withdrawal of Membership)

  1. Members may withdraw their membership through the Service at any time, and the Company will process this in accordance with relevant laws.

  2. The Company may terminate the contract with a member if the member falls under any of the following reasons:

    • Registering false information when applying for the Service

    • Threatening the order of electronic commerce by interfering with others' use of the service or stealing information

    • Using the service to engage in acts prohibited by law, these Terms, or public order and morals.

  3. If the Company terminates the contract with a member, it shall notify the member of the reason for termination and provide an opportunity to appeal.

Article 14 (Indemnification for Damages)

  1. The Company is not responsible for any obstacles in using the Service caused by reasons attributable to the Member.

  2. The Company is not responsible for the reliability or accuracy of information or materials posted in connection with the Service, unless there is intentional misconduct or gross negligence.

  3. The Company is not responsible for any damages incurred by members in connection with the use of services provided free of charge.

Article 15 (Dispute Resolution)

  1. The Company shall prioritize the handling of complaints and opinions submitted by members.

  2. If a lawsuit is filed regarding a dispute between the Company and a Member, it shall be filed in the court of jurisdiction under the Civil Procedure Act.

Article 16 (Miscellaneous)

  1. Matters not specified in these Terms shall be governed by relevant laws and general commercial practices.

  2. If necessary, the Company may establish separate terms of service and policies for specific services, and in such cases, those specific terms and policies shall take precedence.

FAQ

TracME and smartwatches have a complementary relationship.
TracME collects data directly from joints, providing more precise measurements for stationary exercises. In contrast, smartwatches excel in activity tracking based on GPS, which is ideal for distance-based movement.

/ TracME Smartwatch
Where to wearLimbs: Knee and ElbowWrist
Measured Data & FeaturesPrecise joint angles (1 degree accuracy)GPS distance & acceleration

TracME uses embedded soft sensor technology within the support to record exercise repetitions.

The system analyzes the user’s movements during 'calibration' before the exercise and compares it with benchmark values.

Accurate tracking requires proper setup and form. If reps aren't counted, the app provides real-time guidance.

Yes, they are sold as sets to maintain body symmetry and improve posture balance during exercise.

We value your feedback. Email us at contact-global@wavecompany.net.