What is your return & exchange policy?

FAQ

You have the right to return your purchase until 14 days after receiving your order, provided you have not used the product and that it is returned in an undamaged condition.

If you're shopping from a country other than Korea you must pay the cost of shipping yourself in case of returns or exchanges, with the exception of mis-deliveries or any damages upon delivery. When handling returns, we apply the Korea Consumer Sales Act of Korea.

For exchange orders, contact us via Chat on the right corner or email us at contact-global@wavecompany.net and we will assist you.

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