Frequently
Asked Questions

We believe that every workout should be intentional and supported by tools that adapt to you. TracMe was built to do exactly that.

This page is designed to answer your most common questions, whether you're exploring how our smart sleeves track your movement, curious about how our AI personalizes your experience, or simply getting started.

You’ll find details on functionality, fit, performance insights, and how to get the most out of your TracMe experience, both in the gym and beyond.

Black handheld device with a circular indicator light and a logo that reads "TracME".
Close-up of a black device with a glowing blue ring in the center and the letters 'ZL' embossed below.

1 | Can TracMe support ongoing feature improvements or requests?

Yes. TracMe is constantly evolving, with regular updates based on user feedback. If there’s a function you feel is missing or a feature you’d like to suggest, please don’t hesitate to contact us. Your input helps us shape better experiences. You can reach our team via customer support for assistance.

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2 | What kind of real-time guidance does the app provide during workouts?

The app offers:

  • Live posture feedback

  • Rep counting and rest timing

  • Real-time sensor bar visuals to confirm both braces are actively detecting movement
    It also pauses rep tracking if your form breaks, ensuring only quality reps are counted.

3 | Is the system adaptable for users with limited mobility or recovering from injury?

Yes. TracMe’s AI system adapts based on your calibrated range of motion, making it ideal for users with mobility constraints or post-injury recovery goals.The system doesn't rely on absolute joint angles but rather compares your movement to your own unique calibrated baseline, ensuring coaching is personalized and safe.

4 | Can TracMe track multiple exercises in a single session?

Yes. TracMe is designed to automatically detect and log various exercises within a single session.


Each exercise has a pre-calibrated movement signature, and once you complete the brief initial setup, the device recognizes specific motion patterns and logs reps accordingly.


Switching between exercises is seamless; TracMe will track the correct metrics for each movement (e.g., reps for squats, duration for planks) without requiring manual input.

Two smartphones displaying Korean fitness app screens with workout summaries and exercise details.

Add TracMe FAQ

  • Description text goes hereTracMe and smartwatches are complementary to each other.
    TracMe collects data directly from your joints to provide more precise measurements for stationary exercises. In contrast, smartwatches excel at tracking activities that involve GPS-based movement and distance.

    • TracME: Worn on the joints. It features internal soft sensors that flexibly measure joint angles with high precision, capturing differences as small as 1 degree.

    • Smartwatch: Worn on the wrist. While it excels at GPS-based distance tracking and can measure stationary workouts using acceleration sensors, it is unable to analyze specific exercise postures.

  • TracME records your exercise repetitions using soft sensor technology embedded directly within the support sleeve. These are strain sensors that detect the bending of your joints by recognizing how much the sensor stretches.

    Beyond just counting, this technology enables the device to recognize proper exercise posture. It provides real-time tracking and ensures that repetitions are only counted when the movement is performed with the correct form.

    You can see it in action in the video! Click on me

  • Before you begin your workout, the system goes through a calibration process to analyze your movements. During this phase, it measures the range of motion and the specific angles of your body as you perform a particular exercise, such as a squat.

    Our database contains pre-set reference values for what constitutes correct posture. For example, in a squat, there is a specific standard for how deep you need to sit to maintain proper form.

    By comparing your real-time movement data against these reference values, the system determines whether the exercise was performed correctly. This helps you correct your posture and ensures you get the most effective workout possible.

  • Wearing the guards and using the app does not guarantee that your reps will be automatically recorded under all conditions. Before starting, a process to analyze movements and establish baseline data is required. If this process is incomplete, if the guards slip, or if your form is incorrect, the app may not count your reps automatically. For precise tracking, it is important to fasten the guards securely and maintain proper posture.

    If reps are not being counted, the app provides guidance such as "Please readjust your guards" or "Please check your exercise posture." Additionally, we provide gauge bars for both guards so you can check if the sensors are functioning correctly.

  • Currently, the guards are only available for purchase as sets (two pieces). This is because we recommend wearing them on both sides to maintain the balance between the left and right sides of your body. Our sets are designed to help you achieve more effective workouts and improved posture by considering your overall physical balance.

  • TrackMe is continuously developing and updating additional features. If you have any suggestions for improvement while using TrackMe, please leave an inquiry. We will do our best to improve and provide better services and products.

    For inquiries, please leave a message on the TrackMe KakaoTalk channel, and we will get back to you with an answer.

    1:1 Call Shortcut

Woman doing a plank exercise while looking at a tablet on a stand in a bright room.

Get in Touch

Do you want to ask questions directly? Please contact our team:

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Customer Center

070-4044-7331

1:1 Call Shortcut

Monday - Friday: 10:00 - 17:00 (lunch time: 12:00 - 14:00)

Closed on Saturdays, Sundays and holidays

Company information

Trade name: Wave Company Ltd.

Representative: Nancy Cho

Address: #716, Seongam-ro 330, Mapo-gu, Seoul, ROK

Business Registration Number: 215-87-44601

Mail order report number: 2017-Seoul Mapo-0875

Inquiries about entry and partnership: tracme@wavecompany.net