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This feature feels lacking. Is improvement possible?
TracMe is continuously developing and updating new features. If you have any suggestions for improvement while using TracMe, please feel free to contact us. Your feedback helps us enhance our service and products. For inquiries, please reach out to us via email at contact-global@wavecompany.net , and we will get back to you.

wavecompany
11월 10일1분 분량
Do I have to purchase the sleeves as a pair for both elbows and knees? Is it not possible to buy just one?
Currently, the sleeves are only available as a set, which includes two for elbows and two for knees. This is because we recommend wearing them on both sides to maintain balance between the left and right sides of the body. The set is designed with body symmetry in mind, helping to improve posture and sleeve more effective exercise.

wavecompany
11월 10일1분 분량
Does wearing the sleeve and exercising with the app automatically count every repetition?
Simply wearing the sleeve and using the app does not guarantee that exercise repetitions will be automatically recorded. Before starting an exercise, the system requires an initial setup process to analyze the user's movements and establish baseline data. If this process is not properly completed, the support slips out of place, or the exercise posture is incorrect, accurate tracking may not occur, and repetitions may not be automatically counted. To ensure precise tracking,

wavecompany
11월 10일1분 분량
How does it recognize and measure correct posture?
Before starting an exercise, the system analyzes the user’s movements. During this process, it measures the range and angles of the user's motions for specific exercises (e.g., squats). Our database contains benchmark values that define the correct posture for each movement. For example, it includes standards for how deep a squat should be to be considered proper form. By comparing the user's motion data with these benchmark values, the system determines whether the exercise

wavecompany
11월 10일1분 분량


How does it automatically track movement?
TracMe uses embedded soft sensor technology within the support to record exercise repetitions. The strain sensors detect joint flexion, counting repetitions as the sensor stretches. Additionally, it identifies correct exercise posture based on this data and only counts repetitions performed with proper form in real time.

wavecompany
11월 10일1분 분량
How is it different from a smartwatch?
TracMe and smartwatches have a complementary relationship. TracMe collects data directly from joints, providing more precise measurements for stationary exercises. In contrast, smartwatches excel in activity tracking based on GPS, which is ideal for distance-based movement. TracMe Smartwatch Where to wear TracMe: Limbs: Knee and Elbow Smartwatch: Wrist Measured Data & Features TracMe: It flexibly measures joint angles, with the soft sensors inside the support precisely detect

wavecompany
11월 10일1분 분량


How to Change TracME App Language Settings
1️⃣ Go to MY Page On the bottom navigation bar, tap the MY icon on the far right. 2️⃣ Open General Settings On the My Page screen, tap 일반 설정 (General Settings) . 3️⃣ Tap “Change” next to Language On the 일반설정 (General Settings) screen, tap the blue 변경 (Change) button next to 언어 변경 (Change Language) . 4️⃣ Select English When the pop-up appears, tap English . 5️⃣ Confirm the Change The app interface will automatically switch to English, and you’ll see General Settings displ

wavecompany
11월 10일1분 분량
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